Operating Hours

Monday to Saturday: 7.00am - 4.00pm
Sunday: 1.00pm - 5.00pm

Closed Public Holidays

Booking Fee

A booking fee of 50% of the total booking is required within seven days of the booking to confirm the booking. The booking can not be confirmed until the booking fee is paid. These fees are not refundable or transferable, conditions apply see Cancellation Policy for more information. (These conditions are not negotiable.)

Cancellation Policy

A cancellation fee will be charged for all bookings that are cancelled. These fees are not refundable or transferable.

More than 30 days notice of the booking 50% of the booking fee will be refunded. 30 days notice or less there will be no refund. ( These conditions are not negotiable.)

Inspections

Please note inspections may not be possible to do at the time of booking in or picking up your pet. conditions aply ask staff before date of delivery or pick up.